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Guide

How to check your Spanish immigration case status: two official routes

Two official ways to see where your residence, renewal or citizenship application stands — and what each status on screen actually means.

Updated: 4 October 2026 · Reading time ≈ 7 minutes

What to prepare before checking

Before opening either service, gather the applicant's details. Without them the system will not find the case or will return a «no consta» error.

  • For infoext2: NIE, filing date and birth year, or case number, filing date and birth year, depending on the selected tab.
  • The receipt contains the case number and filing date; do not substitute a passport for NIE unless the form permits it.
  • Citizenship uses the separate Ministry of Justice service and its requested identifiers.

Two official routes

The infoext2.delegaciondelgobierno.gob.es portal shows the status of immigration cases using the identifiers requested in its form.

Citizenship by residence has its own Ministry of Justice service, «Cómo va lo mío», which shows the processing stage of the file.

What each status means

  • En trámite: under review; continue checking notifications and deadlines.
  • Requerimiento/subsanación: read the notice and deadline. Correction commonly allows ten working days; consequences depend on the request.
  • Resuelto favorable: read the decision; the next stage may be a visa, entry, Social Security registration or TIE, depending on the route.
  • Resuelto desfavorable: remedies and deadlines depend on the decision; reconsideration is not universal.
  • No consta: check details and service coverage; the entry may appear later.

If the status never changes

Processing times depend on the permit type and the province. Once the legal deadline has passed with no change, you can file a formal request to move the case forward and, in some cases, rely on administrative silence.

First make sure no requerimiento went unread: notices usually arrive electronically only, and a missed deadline is the most common reason files are closed.

FAQ

Do I need a digital certificate to check the status?
Infoext2 does not require a certificate. Mercurio is electronic filing and requires accepted electronic identification of the applicant or representative. DEHú/Carpeta Ciudadana concern notifications, not the public status lookup.
How often is the information updated?
Public information may lag behind case activity. No specific update interval is guaranteed; legal deadlines must be checked against formal notifications.
The system cannot find my case — what now?
Check the filing receipt and the appropriate lookup channel. A missing public record does not establish refusal; contact the competent office if necessary.
I received a requerimiento — how long do I have?
Read the notice deadline. With mandatory or chosen electronic service, ten calendar days without access normally means the notification is rejected (article 43 Ley 39/2015). This is separate from the working-day reply period.

Related services

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Need help with your file?

We check the status, review any requerimiento and prepare the reply or appeal within the deadline.

This guide is informational and does not replace individual legal advice. Deadlines and procedures may change.

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